To set up eduroam on your Android phone or tablet you should use the geteduroam app which will ensure that your connection is set up securely and properly.


1. Go here and install the Geteduroam app. If you currently don't have an internet connection and are in college connect to RNCM-General first so that you can get to the play store to download the app.

2. Open up the geteduroam app.

3. Tap the Select an Institution box and search for RNCM.  Select it and click Next


4. Enter your RNCM email address and password and click Connect to Network. This will be the same password you use to log into Moodle or your emails.


5. Click OK to close the app and use eduroam.


The app doesn't check if the password you have entered is correct. If you still can't get online try repeating from step 2 and enter your password again. If that still doesn't work please contact us at it@rncm.ac.uk


These are older instructions which use an older Android configuration app.


To setup Eduroam on your Android  phone or tablet you must use the Eduroam CAT tool to ensure that it is set up securely and properly. There are a few steps to follow, but once it's done you won't need to do it again.


1.

Install the 'eduroam CAT' app.

Screenshot of the play store with the eduroam app


2.

Uninstall existing eduroam configuration. If you do not already have eduroam configured then you can skip this step.

  • Open Settings  and select 'Wi-Fi'.
  • Press and hold on 'eduroam' until a pop-up box appears.
  • Choose 'Forget network' and leave the settings screen.
  • If you do not see 'Forget network' as an option then your device does not have any configuration for eduroam, you can move onto Step 3.

There are two ways of completing step 3. Try 3B if step 3A doesn't work for you

3A

You will need to be connected to the internet to complete this process - you can connect to RNCM-General or The_Cloud to do this, or use mobile data (3G/4G) if available on your device.

Use the 'eduroam CAT' app to install the 'Royal Northern College of Music' profile.

  • In your mobile browser go to https://cat.eduroam.org
  • Click on the Click here to download your eduroam installer
  • Search for the Royal Northern College of Music (RNCM will not work) and select it
  • It will detect your version of Android click on it and then click Continue
  • It will automatically try and download the configuration file and ask how you want to open it. Choose the Install Configuration option

If prompted allow the app permission to access photos, media and files. This is required so that the necessary security certificate can be installed.

Go to Step 4

3B

You will need to be connected to the internet to complete this process - you can connect to RNCM-General or The_Cloud to do this, or use mobile data (3G/4G) if available on your device.

Use the 'eduroam CAT' app to install the 'Royal Northern College of Music' profile.

  • Open the newly installed 'eduroam CAT' app.
  • If prompted, allow the app access to your device's location. You can also deny this permission and search manually
  • You will see a list of 'Nearby Configs'. If you see 'Royal Northern College of Music' listed here, select it.
  • If 'Royal Northern College of Music' is not in the list then select 'Manual Search' from the bottom of the list and search for it. You will need to search for Royal Northern College of Music, RNCM will not work. If you can't find it, please ensure your device's location services are turned on. If you're still having difficulty, try searching via the eduroam website instead. You can then save the configuration file and open it in the eduroam app
  • If prompted allow the app permission to access photos, media and files. This is required so that the necessary security certificate can be installed.


4.


  • Select 'Install' and when prompted confirm that you are sure by selecting 'Yes'
  • For the 'username', type in your RNCM email address eg blo1658235@student.rncm.ac.uk
  • Type in your RNCM password


  • Select 'Install'
  • If at this stage you receive an error saying that a Screen lock is required then you will need to set one (even if only temporarily while completing this process) - go to Settings -> Security -> Screen lock (or similar) and set a PIN, Pattern or other authentication mode. Once this is done the app should successfully complete the installation of the certificate (you will be prompted for the new Screen lock authentication details).
  • The app will now run a series of checks. If configuration is successful you will see 6 green ticks along with the messages 'Profile installed' and 'Status:CONNECTED to SSID "eduroam"'
  • Check that you are connected to eduroam by opening Settings -> Wi-Fi and looking for 'Connected' under eduroam
  • If all is well then you can close the 'eduroam CAT' app.
  • We have had reports that, in a minority of cases, removing the app once configuration is complete has also removed the profile and therefore the connection to eduroam has been lost. If you decide to remove the app and you then lose connection you will need to reinstall it and reconfigure the profile following the steps above (some versions of Android appear to require the app to remain installed).

Your device should now automatically connect to the eduroam whenever an access point is in range.

If it doesn't work, double check the above steps – particularly making sure your user name and password are correct.


Last modified: Tuesday, 9 August 2022, 10:21 AM